Job Vacancies

Our centres are growing and we have expanded our team.

Would you like to join us? Please below our current vacancies.

Job Ad Closed

Operations Manager- Maternity Cover

Job Title: Operations Manager

Location: Hybrid (Home/ Oakham and Melton centres)

Contract: Maternity Cover, Fixed term

Start Date: 27^th January 2025

Planned End Date: 6^th March 2026
Hours: 36 hours/ week (to meet the needs of the charity)

Salary: £32400  (Pro Rata £36,000 for 40 hours)

Holiday: 25.2 Days (28 days pro rata)

Line Manager: Chair

We are looking for a positive, organised and empathetic individual to join our small team, could that be you?

The role will be to cover our current Operations Manager whilst on Maternity Leave and will include one months handover from 27^th January 2025 and two weeks handover at the end of the contract from 23^rd February 2026.

The Operations Manager will manage the running of our centres, be the Line Manager to staff, manage our administrative systems, fundraise and develop and lead a plan to ensure operational compliance and due diligence.

The Operations Manager will promote a positive image of Pepper’s and work in accordance with our aims, values and objectives.

The Job Role will include, but is not limited to:

Finances

• Manage day to day accounts, including payments, prepare reports as required and monitor the charity budget.

Funding

• Seek out funding opportunities, including, applying for grants and completing any monitoring reports required.

Staff

• Lead on recruitment and support of staff, acting as Line Manager to Centre Managers, self-employed workers and the wider volunteer team.

Weekly sessions and members

• Support Centre Managers in the running and development of sessions, including, planning new activities, listening to members feedback, covering absences, responding to safeguarding concerns and ensuring the code of conduct is adhered too.

Volunteers 

• Attend team meetings, listen to feedback, implement our induction process and organise appropriate training.

Community networking, marketing and events

• Promote a positive image of Pepper’s and build strong relationships with key community figures/ workers.
• Maintain Pepper’s website, social media and literature.

Correspondence 

• Deliver outstanding customer service, responding appropriately to messages, phone calls, texts and emails.

Committees management

• Manage the Board of Trustees- set dates in advance, prepare papers including agenda, attend meetings and take minutes.

Legalities 

• Understand and adhere to all the legalities of running a charity.
• Implement health and safety policies, fire safety precautions and risk assessments.

Records Managements

• Implement appropriate record keeping, ensuring data protection measures are followed.

Further Development

• Strategise new ideas for developing and expanding Pepper’s, ensuring we work with our community’s best interests in mind.
• Monitor Pepper’s performance

Neighbourhood Mental Health Café

• Lead the Rutland Neighbourhood Mental Health Café, including team management and grant monitoring.
• Manage and lead the team of Listeners and Admin Assistant (now a team of 9), implementing appropriate policies, risk assessments, worker agreements, team support etc.

Professional Development

• Be willing to undertake training courses offered by Pepper’s, to include, but not limited to, First Aid, safeguarding, understanding mental illnesses etc.

Person Specification:

- Educated to minimum A level or equivalent

- Excellent communication skills (written, verbal and listening)

- Empathetic and friendly

- Have an interest in and some knowledge of mental ill health

- Great organisational skills

- Have a good work ethic

- IT literate, including good knowledge of Microsoft packages

- Discretion and confidentiality in handling sensitive issues

- Confidence and professionalism to manage a group of adults with complex needs.

- The ability to work independently, and remotely, whilst also being a good team player

- Right to work in the United Kingdom

- The ability to be flexible with working hours

- Job holder must be prepared to undertake training

- Have a UK driving license and access to own vehicle

Desirable Experience:

• Managing accounts and budgets
• Fundraising, including grant applications
• Safeguarding knowledge
• Team management
• Charity management

If this sounds like it could be you, please get in touch, we would love to hear from you!

Send your CV and a cover letter explaining your interest in the role and how your experience meets the person specification.

Closing date midnight on 1^st December.

Prior to an interview, successful candidates will need to attend a drop-in session. This will be arranged with the Operations Manager.

Interviews will be carried out on Tuesday 10th December from 4pm, Thursday 12th December from 4pm and the morning of Friday 13th December.

(If these dates may be an issue please note this on your application so that alternative dates can be booked in).

We are an equal opportunities employer.

Successful candidates will need to undergo an enhanced DBS check.

For more information or to apply, please email pippa@peppersasafeplace.co.uk